Privacy Policy

Grale Scientific has a Privacy Policy to demonstrate its commitment to handling private information about individuals. We are committed to protecting and maintaining the privacy, accuracy and security of your personal information.

Your Personal Information

Grale Scientific will only collect information in the process of conducting business. That personal information may be obtained directly from you, via another contact in your organisation or through a third party who we believe has informed you that your details may be provided to us. We will only store your personal details if they are relevant to your organisation conducting business with us. The information we collect will include contact details, personal and organisational details, financial information and information about your use of our products and services.

We store personal information to ensure that we can maintain contact with the organisations with which we do business. This contact may be verbal, electronic or written. The reason for the contact may be to inform, request assistance or to maintain a relationship. If you choose not to provide personal information, we may not be able to provide the products or services you require or the level of service on which we pride ourselves.

How we collect your information?

Grale Scientific collects personal information from our own records of how you use our products and services or from your use of our website.

However, we do also gather data in other ways, including:

  1. From third parties such as our related companies, credit reporting agencies or your representatives;
  2. From publicly available sources of information;

How do we store your information?

Your information is held either in paper-based records or in electronic form in our databases. We take proper precautions to ensure the security of that information. Grale Scientific uses up-to-date techniques and processes which are consistent with current industry standards to keep your personal information secure and confidential.

Only employees of Grale Scientific have access to your personal information.

How we use your information?

Grale Scientific will limit the use of your personal information to:

  1. Recommending to you, or providing you with the products and services that you may need;
  2. Developing, improving and marketing our products and services;
  3. Servicing our relationship with you;
  4. Carrying out our business which includes account management, planning, product development, research and analysis;
  5. Regulatory reporting and compliance;
  6. Fulfilling our legal requirements.

We may use your information to offer you products and services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers.

Who will use this information?

Grale Scientific will not share, sell or trade your personal information to any non employee.

Changes to our Policy

From time to time it may be necessary for us to review and revise this Policy. We reserve the right to change our Policy at any time and should this occur the amendment would be posted on our website.

Feedback

Grale Scientific welcomes your enquiries or comments about our Policy.